Frequently Asked Questions

Everything you need to know about your Honey Birdette experience.

How do I determine my correct size?

We recommend visiting our comprehensive Size Guide which features detailed measurements for bras, hosiery, and loungewear to ensure the perfect fit for your silhouette.

What is your return policy for delicate items?

We offer returns within 30 days of purchase, provided the items are in original condition with all tags and hygiene seals intact. Please note that for hygiene reasons, certain items cannot be returned.

How long will my order take to arrive?

Standard shipping typically takes 3-7 business days, while express shipping options are available for faster delivery. You will receive a tracking number via email as soon as your order departs our boutique.

Do you offer discreet packaging?

Yes, all Honey Birdette orders are shipped in plain, unbranded external packaging to ensure your privacy and a discreet delivery experience.

How should I care for my luxury lingerie?

To preserve the delicate lace and silk fabrics, we recommend a gentle hand wash in cold water using a mild detergent and laying the items flat to dry in the shade.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as flexible payment options like Afterpay, Zip, and PayPal.